1. Terms and definitions
This agreement is concluded between the cryptocurrency exchange online service (Bit-Changer), hereinafter the Contractor, on the one hand, and the person who has used the services of the Contractor, hereinafter the Customer, on the other hand.
2.1. Cryptocurrency exchange - an automated web product that provides services for the exchange of cryptocurrencies and financial instruments, which is provided by the Contractor on the basis of this agreement and the rules of the Service.
2.2. Customer - an individual, a participant in the electronic payment system, who accepts the terms of the Contractor and this agreement.
2.3. Application - information transmitted by the Customer to the Contractor in electronic form and indicating that he accepts the conditions for using the Service that are offered by the Contractor.
2.4. Exchange operation - operations to receive electronic cryptocurrencies in exchange for non-cash monetary funds, to receive non-cash monetary funds in exchange for cryptocurrencies, exchange operations with cryptocurrencies, as well as transactions for the purchase, sale and exchange of authorized external financial instruments, using own funds and on my own behalf.
3. Terms of agreement
This agreement is organized at the expense of the conditions of the public offer, which is formed at the time the customer submits the application and is one of the main components of this agreement. Public offer refers to information displayed by the contractor on the conditions for filing an application. The main component of the public offer is the actions taken at the completion of the application by the Customer and indicating his exact intentions to complete the transaction on the terms proposed by the Contractor before the completion of this application. The time, date, and parameters of the application are created by the Contractor automatically at the time of completion of the formation of this application. The proposal must be accepted by the Customer. The Agreement shall enter into force upon receipt of the title deeds in the full amount specified in the application from the Customer for the details of the Contractor. Operations with title marks are taken into account in accordance with the rules, regulations and format of electronic systems for settlements. The agreement is valid for the period that is established from the moment of application submission to termination at the initiative of one of the parties.
4. Subject of the agreement
By using an automated web product, the Contractor undertakes to exchange cryptocurrencies for a commission from the Customer, after submitting an application and by selling the cryptocurrency to persons who wish to acquire it at an amount not lower than in the application submitted by the Customer. The Contractor undertakes to transfer funds to the details specified by the Customer. In case of profit during the exchange, it remains on the account of the Contractor, as an additional benefit and bonus for commission services.
5. In addition
5.1. If the Contractor’s account receives an amount different from that indicated in the application, as well as if the payment to the Contractor’s account is made from details different from those specified in the application, the Contractor terminates the contract unilaterally and returns all funds to the Customer’s details, minus the amount of commission costs transfer time.
5.2. If the Contractor does not send the cryptocurrency to the specified details of the Customer within 12 hours, the Customer has the full right to demand the termination of the agreement and the return of the cryptocurrency to his account in full. An application for termination of the agreement and the return of the cryptocurrency is executed by the Contractor if the funds have not yet been transferred to the specified details of the Customer. In case of cancellation of the agreement, the return of the cryptocurrency is made within 24 hours from the moment of receipt of the request to terminate the agreement. If delays in the return occurred through no fault of the Contractor, he is not responsible for them.
5.3. If cryptocurrency is not received from the Customer to the Contractor's account within 40 minutes from the moment the Customer submits the Application, the agreement between the parties is terminated by the Contractor unilaterally. The customer may not be notified. If the cryptocurrency arrives at the details of the Contractor after 40 minutes, then a refund is made to the Customer's account, minus the amount of commission costs during the transfer.
5.4. If there is a delay in the transfer of funds to the details specified by the Customer due to the fault of the payment system, the Contractor is not liable for damage resulting from this circumstance. In this case, the Customer agrees that all claims will be presented to the payment system, and the Contractor, in turn, provides its assistance to the extent possible within the framework of the current legislation.
5.5. In case of detection of falsification of communication flows or impact, in order to worsen the work of the Contractor, namely its program code, the application is suspended, and funds transferred under this application are returned to the Customer’s account, minus the amount of commission costs during the transfer.
5.6. The Customer fully agrees that the Contractor has limited liability under this agreement and does not give additional guarantees to the Customer, and also does not bear additional responsibility to it. Accordingly, the Customer does not bear additional responsibility to the Contractor.
5.7. The Customer agrees to act within the framework of the law, and also not to fake communication flows and not create obstacles for the normal operation of the Contractor's program code.
5.8. If the Customer indicates the wrong details, the Contractor is not liable for damage and consequences in case of an erroneous transfer of funds.
5.9. During the exchange by the Customer at the stage of pressing the button "Pay for the application", the rate that was fixed at the time of pressing is fixed, and at the next stages of registration and payment remains unchanged.
6. Warranty period
Within 24 hours from the date of entry into force of this agreement, the Contractor gives a guarantee for the services provided.
7. Force Majeure
In the event that unforeseen circumstances arise during the processing of the Customer’s application that contribute to the Contractor’s non-compliance with the terms of the agreement, the deadlines for the application are postponed for the duration of the force majeure. For expired obligations, the Contractor is not responsible. Force majeure circumstances include:
- technical problems encountered in the work of the Contractor's web product;
- technical problems associated with the implementation of preventive maintenance, or failures of electronic payment systems;
- technical problems associated with incorrect operation of the purchase / sale rate, in this case all applications with the wrong rate will be recalculated manually at the best purchase / sale rate indicated on the www.bestchange.ru resource;
- legislative actions of the government, or the actions of executive authorities that prohibit or suspend the Internet, the Service, electronic payment systems, banking institutions, etc.
8. Form of agreement
This agreement is accepted by both parties and has legal force equivalent to an agreement drawn up in writing.
9. Exchange transactions
9.1. When concluding this agreement, the Customer agrees not to use the Service for illegal transfers and fraudulent activities. In case of violation of this clause, the Customer bears criminal liability established by law.
9.2. If it is impossible to fulfill the application automatically, for reasons beyond the Contractor’s control, such as lack of communication, lack of funds, or erroneous data from the Customer’s application, the Contractor pays for the application within the next 12 hours or refunds the customer’s details minus commission fees.
9.3. The Contractor has the right to transmit information on the transfer of electronic currency according to the requirements of: law enforcement agencies, payment system administrations, as well as victims of illegal actions that suffered as a result of fraud proved by the judicial authorities.
9.4. In case of suspicion of fraud or money laundering, the execution of the Customer’s applications is suspended, and the Customer agrees to provide the Contractor with copies of documents proving his identity and copies of documents identifying him as a taxpayer with explanations confirming the legitimacy of the submitted applications. Until the Customer fulfills the requirements of this clause of the Agreement, the execution of the Customer's applications is not carried out.
9.5. The Customer undertakes not to interfere with the Contractor’s work and not to damage its software and hardware, and also undertakes to transmit accurate information to ensure that the Contractor fulfills all the conditions of the agreement.